My message Close
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
....
We feel that you should be totally satisfied with your purchase from True North Cycle Hub, If, however, you wish to return an item as unwanted you can return it within 14 days from the date you receive the product. Please note that we require you to contact us by email and quote your invoice/receipt number and reasons for return prior to sending the item back. Please see below for important details on the condition of an unwanted item return.
The cost of the item will be refunded, but any initial delivery costs will not be refunded. Return costs are payable by customer, also see courier collections.
If you want to return an unwanted item, the item must be as priority unused, in its original condition and suitable for resale (the items must be in an “as new” condition and in the original packaging including labels, stickers, additional accessories etc.). If reasonable care has not been taken of the item prior to our receipt, resulting in damage or deterioration of the goods or packaging then a charge will be applied for the reduction in value. The item must be accompanied by the invoice/receipt with details of the reason for return stated. You are responsible for the item until it reaches us; we, therefore, suggest that you use a secure method of delivery e.g. signed delivery. The customer is responsible for any delivery charges incurred for the return of an unwanted item. Remember, all packaging must be undamaged so please do not tape up packaging or write on it as this will make it unacceptable, this particularly applies to any boxed item, the box must not be used as external packaging!
Should in the unlikely event that we send a wrong item we will, at our expense, arrange a collection or supply a pre paid postage label to enable you to return the incorrect item to us. Once we have received the item back we will issue you a replacement item.
Please check your purchase upon arrival. If you notice any damage to the packaging please sign for it as damaged and notify us within 24 hours. Please email to info@truenorthcyclehub.co.uk photographs and description of the damage. Once accepted we will arrange a collection or supply a pre paid postage label to you to enable you to return the damaged item. Once we have received the item back we will issue you a replacement item should a replacement be available.
The customer can expect to receive the refund of the cost for the item within two weeks of us receiving the item (assuming satisfaction with the condition of the product).For information on how to process a WARRANTY CLAIM please refer to our WARRANTY POLICY.
Season:2025
Brand:Merida
Code:P-Q860
The eOne-Eighty 400 might be our entry-level big-hitting e-MTB, but we've made a bike ready for the rough stuff at a budget-friendly price. Suntour's Aion 38X fork and TRIAIR2 shock serve up 180mm of sorted suspension, and our tough aluminium frame features mixed-size wheels to keep things fun and flickable. Shimano's solid CUES drivetrain offers flawless shifting under pressure, while four-piston brakes will stop you in good order. The eOne-Eighty is for the heavy hitters, bike park senders and big mountain brawlers. It’s ready to ride the biggest lines and burliest tracks and you can say goodbye to waiting in the uplift queue because it can rip and repeat all day long thanks to a big 600Wh battery and Bosch CX power. It’s our longest travel e-bike ever, with 180mm of suspension at either end on a robust aluminium frame. Add coil shock compatibility, mullet only setup plus a whole host of other features and getting rowdy is where the eOne-Eighty starts, not finishes. It’s also our first e-MTB to use the Bosch Performance Line CX drive unit, offering powerful assistance with 85Nm on tap. There’s a serious amount of range on offer too, thanks to the new 600Wh battery and the option to add a 250Wh Bosch range extender. You can easily remove the battery for off-bike charging or replacement on a really big ride. It’s rated Category 5 (bike park and downhill approved), so you can get stuck into as many bike park laps or downhill tracks as you like without voiding the 5-year warranty. Approx overall weight 26kg