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Velduro

Velduro Phantom X Electric Gravel Bike in Black

£6,250.00
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

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RETURNS FREQUENTLY ASKED QUESTIONS

Please refer to TERMS AND CONDITIONS for full policy.

Can I return an unwanted item?

We feel that you should be totally satisfied with your purchase from True North Cycle Hub, If, however, you wish to return an item as unwanted you can return it within 14 days from the date you receive the product. Please note that we require you to contact us by email and quote your invoice/receipt number and reasons for return prior to sending the item back. Please see below for important details on the condition of an unwanted item return.

The cost of the item will be refunded, but any initial delivery costs will not be refunded. Return costs are payable by customer, also see courier collections.

Condition of return.

If you want to return an unwanted item, the item must be as priority unused, in its original condition and suitable for resale (the items must be in an “as new” condition and in the original packaging including labels, stickers, additional accessories etc.). If reasonable care has not been taken of the item prior to our receipt, resulting in damage or deterioration of the goods or packaging then a charge will be applied for the reduction in value. The item must be accompanied by the invoice/receipt with details of the reason for return stated. You are responsible for the item until it reaches us; we, therefore, suggest that you use a secure method of delivery e.g. signed delivery. The customer is responsible for any delivery charges incurred for the return of an unwanted item. Remember, all packaging must be undamaged so please do not tape up packaging or write on it as this will make it unacceptable, this particularly applies to any boxed item, the box must not be used as external packaging!

Incorrectly delivered items.

Should in the unlikely event that we send a wrong item we will, at our expense, arrange a collection or supply a pre paid postage label to enable you to return the incorrect item to us. Once we have received the item back we will issue you a replacement item.

Damaged in transit.

Please check your purchase upon arrival. If you notice any damage to the packaging please sign for it as damaged and notify us within 24 hours. Please email to info@truenorthcyclehub.co.uk photographs and description of the damage. Once accepted we will arrange a collection or supply a pre paid postage label to you to enable you to return the damaged item. Once we have received the item back we will issue you a replacement item should a replacement be available.

When will I receive a refund?

The customer can expect to receive the refund of the cost for the item within two weeks of us receiving the item (assuming satisfaction with the condition of the product).

For information on how to process a WARRANTY CLAIM please refer to our WARRANTY POLICY.

Velduro Phantom X Electric Gravel Bike in Black

Season:2025

Brand:Velduro

Code:PHXMBAA25

Our Award-Winning e-gravel machine has not compromised on weight, strength, quality, or tyre size. We have collaborated with gravel riders to create the ultimate ride, allowing them the freedom to explore and conquer any terrain put in front of them. The combination of our light-weight carbon frame, gear set and powered by the DJI Avinox motor system makes the Phantom the fastest and most versatile e-gravel bike on the market.
Technical Information

Specifications

Frame & Forks

  • Frame: Carbon fibre, gravel catagery, battery integrated, inner cable routing, 12X142mm, 8 mounting points, rack compatible
  • Fork: Carbon gravel fork, 6 mounting point 12X100mm , offset 50mm

Drive Train

  • Rear derailleur: Shimano Cues RD-U6000, 11-speed
  • Cassette: Shimano Cues LG400-11S 11-45T
  • Cranks: Avinox SL 165mm
  • Spider: Avinox 104BCD spider
  • Chainwheel: Velduro customised alloy 44T, 3mm inward
  • Chain: Shimano LG500 linkglide BLK

Brakes

  • Brakes: Sram S300 hydraulic, two piston
  • Discs: Sram centerline, front 160mm, rear 160mm

Wheels & Tyres

  • Front hub: Velduro 2-bearings, BLK, 6-bolts, 13G*24H, 12x100mm
  • Rear hub: Velduro 4-bearings, BLK, 6-bolts, 13G*24H, 12x142mm, HG freehub
  • Rims: 700C, Velduro alloy, BLK, 13G*24H, 25mm inner width, 25mm depth, with hook
  • Tires: Continental Terra Trail 700*45C BLK, with tube

    *Your Phantom is tubeless-ready, but comes with a tube.

Avinox Drive System

  • Motor: Avinox 36V 105Nm 850W, boost to 120nm 1000W
  • Battery: Avinox 600Wh integrated
  • Display: Avniox DP100 integrated 2-inch display
  • Button: Avinox BC100 Wireless control left&right
  • Charger: Avinox 4A charger
  • Cables: Avinox customised Waterproof and foolproof wiring

Saddle & Cockpit

  • Headset: Token TK155SP Dia28.6, Alloy dia top& bottom 52mm
  • Saddle: Fizik terra aidon X5
  • Seatpost: Velduro carbon Dia27.2 380mm, BLK
  • Handlebar: Velduro alloy MTB straight, Dia31.8, width:680mm, BLK
  • Stem: Velduro Alloy road stem, BLK, S&M: 75mm, L&XL: 95mm Length
Grips: Velduro MTB comfort BLK
Sizing Information
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