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With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
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We feel that you should be totally satisfied with your purchase from True North Cycle Hub, If, however, you wish to return an item as unwanted you can return it within 14 days from the date you receive the product. Please note that we require you to contact us by email and quote your invoice/receipt number and reasons for return prior to sending the item back. Please see below for important details on the condition of an unwanted item return.
The cost of the item will be refunded, but any initial delivery costs will not be refunded. Return costs are payable by customer, also see courier collections.
If you want to return an unwanted item, the item must be as priority unused, in its original condition and suitable for resale (the items must be in an “as new” condition and in the original packaging including labels, stickers, additional accessories etc.). If reasonable care has not been taken of the item prior to our receipt, resulting in damage or deterioration of the goods or packaging then a charge will be applied for the reduction in value. The item must be accompanied by the invoice/receipt with details of the reason for return stated. You are responsible for the item until it reaches us; we, therefore, suggest that you use a secure method of delivery e.g. signed delivery. The customer is responsible for any delivery charges incurred for the return of an unwanted item. Remember, all packaging must be undamaged so please do not tape up packaging or write on it as this will make it unacceptable, this particularly applies to any boxed item, the box must not be used as external packaging!
Should in the unlikely event that we send a wrong item we will, at our expense, arrange a collection or supply a pre paid postage label to enable you to return the incorrect item to us. Once we have received the item back we will issue you a replacement item.
Please check your purchase upon arrival. If you notice any damage to the packaging please sign for it as damaged and notify us within 24 hours. Please email to info@truenorthcyclehub.co.uk photographs and description of the damage. Once accepted we will arrange a collection or supply a pre paid postage label to you to enable you to return the damaged item. Once we have received the item back we will issue you a replacement item should a replacement be available.
The customer can expect to receive the refund of the cost for the item within two weeks of us receiving the item (assuming satisfaction with the condition of the product).For information on how to process a WARRANTY CLAIM please refer to our WARRANTY POLICY.
Season:2023
Brand:Mondraker
Code:MONDPRIMEBGR
Frame
Prime Xtralite 6061 Fully Butted Alloy, Forward Geometry, internal removable battery, tapered head tube, Boost 12x148mm rear axle, integrated dropout speed sensor
Sizes
XS: 380mm / S: 390mm / M: 430mm / L: 470mm / XL: 510mm
Fork
RockShox Recon Silver RL 29, 120mm, Motion control, Solo Air, tapered steerer tube, Boost 15x110mm axle, 32mm steel stanchions, 42mm offset. Settings: compression adjustment at low-speed to lock, rebound, air preload
Headset
Onoff Saturn tapered for 1-1/8” to 1-1/2” head tube, ACB sealed bearings, top 41x30.2x7x45ºx45º, bottom 51.9x40x8x45ºx45º
Stem
Onoff Sulfur FG 30mm 0º, 6061 forged alloy, 31.8mm barbore
Handlebar
Onoff Sulfur 1.0 double butted 6061 alloy, rise: 20mm, width: 800mm, 9º backsweep, 5º upsweep, 31.8mm barbore
Grips
Onoff Twin, 1lock-on, 135mm
Seatpost
Onoff Sulfur 0-R, 6061 T6 Alloy, 3D forged, diameter 31.6mm, length 400mm
Saddle
MDK ebike black
Front brake
Sram Level T, 2 piece caliper, Centerline 200mm IS 6 bolts one-piece rotor, steel-backed organic pad
Rear brake
Sram Level T, 2 piece caliper, Centerline 180mm IS 6 bolts one-piece rotor, steel-backed organic pad
Brake lever
Sram Level T, Direct Link actuation, tooled reach adjust, lever pivot bushings
Rims
MDK-HP1 29, 30mm internal width, tubeless ready, 32 spokes
Spokes
CN round stainless steel
Front hub
Formula DC711, Boost 15x110mm, sealed bearings, IS 6 bolts
Rear hub
Formula EHL148 Boost 12x148mm, sealed bearings, IS 6 bolts
Front tire
Maxxis Rekon 29x2.6, tubeless ready, dual compound, EXO protection, 60TPI, folding bead
Rear tire
Crankset
Race Face Aeffect ebike, 165mm
Rings
Sram X-Sync 2 Eagle 34T, steel, narrow-wide, 104 BCD
Chain
Sram SX Eagle, 12s, Powerlock
Rear derrailleur
Sram SX Eagle, Type 3 roller bearing clutch, cage lock, long cage, 1x12s, X-actuation 1:1
Shift levers
Sram Trigger SX Eagle, 12s, X-Actuation 1:1, single click
Casette
Sram PG-1210, 11-50T, 12s
Derailleur hanger
Mondraker M068
Weight
22,5 kg
Display
Bosch Kiox 300 / Bosch Led Remote
Motor
Bosch Performance Line CX Cruise (25Km/h) GEN4
Battery
Bosch Powertube 625Wh